Moloney O’Dea work to unlock the potential in your employees. We believe in people’s ability to learn, become motivated, resolve their own difficulties and work to maximum potential. We appreciate and work with the realistic constraints of client’s environments. Relationships are central to organisational success and our approach focuses upon the commercial and personal relationships that make up the substance of your day-to-day strategies, operations and practices.

Via tailored, one day workshops, using our ‘cognition-feeling’ training model,
we can assist you to improve:

• Time management
• Team relationships
• Recruitment and interviewing
• Appraisal and performance management
• Conflict resolution
• Counselling and discipline
• Leadership and motivation
• Sales and account management
• Negotiation and influencing
• Meeting facilitation
• Presentation skills
• Stress management
• Trainer training
• Assertiveness
• Delegation
• Customer and employee satisfaction
• IT and business integration
• Customer service and complaint handling